In collaboration with the customer, the partner reviews the project's conditions and requirements. They discuss how to effectively manage data and what is necessary for success. Additionally, they address economic considerations, along with the physical challenges and opportunities that may arise.
The partner is responsible for selling the hardware, as well as planning the installation and deployment phases. Given that much of our technology relies on computer vision, BizLab Analytics ensures the quality of all installations remotely as a final step in the deployment process.
BizLab FLOW is a sophisticated application that unlocks new possibilities for the users. To fully leverage its capabilities, training is essential. The Customer Success Manager provides comprehensive training sessions, along with tailored guidelines, to ensure that users can maximize the benefits of BizLab FLOW in the most effective manner possible.
The Customer Sucess Manager conducts regular business meetings aimed at maximizing value for the customer. During these sessions, the CSM ensure that the customer is completely satisfied with the application and address any questions or concerns the customer may have. Together they also discuss upcoming features and explore any requests the customer might have for future enhancements.